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Hard-Won Wisdom: True Stories from the Management Trenches Subclass_CHRISTIAN FAMILY This classic whodunit adopted aFrom dealing with underperformers to fighting off lawsuits, employee problems are the bane of a manager's existence. So what do most do? Ignore them! And that's a recipe for more problems. Written by a seasoned HR expert and employment attorney, Hard Won Wisdom takes you inside the messy reality of situations gone wrong, including: A joking comment taken as a command An email exchange that escalates ridiculously out of control A request for